We respect your privacy like we respect our puppets—completely. Here’s what you need to know.
What We Collect
You give us: Name, email, billing info (when you buy)
Automatically: IP address, browser type, how you use our site (via cookies)
Payments: Processed securely by Stripe/PayPal—we never see your full card details
Why We Collect It
To process your orders and deliver puppets
To improve our website and puppets
To answer your questions
To send occasional updates (you can opt out anytime)
Cookies? Yes, A Few
We use basic cookies to keep you logged in, remember your cart, and understand traffic (Google Analytics). You can turn them off in your browser, but some site features may break.
Do We Share Your Data?
Never sold. Ever.
We only share with trusted partners who help us run the show:
Payment processors (Stripe, PayPal)
Website host
Email service (for order confirmations)
Google Analytics
They’re all under contract to protect your data.
Your Rights
You can:
Request a copy of your data
Ask us to delete it
Opt out of emails
Complain to your local data authority (if you’re in the EU/UK)
Just email us: [studio@puppetlancer.com]
How Long We Keep It
Purchase records: 7 years (tax laws)
Everything else: Until you ask us to delete it
Security
We use SSL encryption and secure servers. No system is 100% safe, but we try our hardest.
Children
Not for kids under 13. If we accidentally collect kid data, tell us immediately—we’ll delete it.